Mac Agent Installation
|
Important Information To fully manage macOS devices - including patching, application visibility, and deploying Mac OS Updates - you need to install both a Patching Profile and the Workflow Agent. The .PKG (agent installer) can be installed on macOS devices running OS X 10.11 or later and requires administrative rights to complete the installation. |
|
Prerequisites An online device. Admin privileges on the Mac (for agent installation). |
Guided walk-through: Install the MacOS Patching Agent
Option 1: Manual Profile Enrollment
| ❶ | Click 'Add Device' and choose 'Mac OS Agent' > Mac OS Patching Agent |
| ❷ |
Under Profile For All Devices, select a user from the dropdown. This is required to generate the profile download link, even if the user won’t be used on the device. |
| ❸ |
Click 'Download' to get the profile file. |
| ❹ |
Install the profile on the Mac manually. |
| ❺ | The device should appear in the console. |
Option 2: Self-Enrollment
| ❶ | Click 'Add Device' and choose 'Mac OS Agent' > Mac OS Patching Agent |
| ❷ |
Copy the Self Enrollment link: https://[your instance name]/SelfEnrollment |
| ❸ |
Send this link via email to end users |
| ❹ |
Users can follow the link and install the profile on their devices. Once installed, the device is enrolled and ready to receive update commands. |
Guided walk-through:Install the MacOS Workflow Agent
To enable deep management capabilities (like scanning, scripting, and visibility), install the appropriate agent for the device type:
Option 1: Download for Apple Silicon Devices
| ❶ | Click 'Add Device' and choose 'Mac OS Agent' > Mac OS Workflow Agent |
| ❷ |
Click 'Download ARM' button. |
| ❸ |
Execute the PKG under local system/root credentials. You must accept any prompts regarding security and provide an administrator password to continue. |
| ❹ |
The device should appear in the console. |
Option 2: Download for Intel Devices
| ❶ | Click 'Add Device' and choose 'Mac OS Agent' > Mac OS Worflow Agent |
| ❷ |
Use the separate download link labeled for Intel devices or click 'Download x64' next to it. |
| ❸ |
Execute the PKG under local system/root credentials. You must accept any prompts regarding security and provide an administrator password to continue. |
| ❹ |
The device should appear in the console. |