ServiceNow Integration with Syxsense
• 2 min to read •
Syxsense integration is designed to make it simple for ServiceNow helpdesk technicians to understand, modify and run repair operations on devices directly from ServiceNow.
This instant remediation dramatically reduces the time to ticket resolution.
Options available to ServiceNow include
- Software Deployment
- Remote Control
- Patch Deployment
- Security Remediation
- Patch and Security Scan
- Inventory Information, Asset Data and device details
- Cortex Workflows: Workflows make it possible to control any combination of complex IT tasks including updating the registry, deploying multiple software packages, killing a service on a device. For complete details on all the capabilities of Cortex, refer to the Syxsense Cortex section of this guide. Any workflow written in Syxsense can be made available to the drop down in ServiceNow for execution.
Guided walk-through: Integration Settings: Connect the instance
Last Update: July, 2024
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