ScreenMeet Remote Control
ScreenMeet is a secure, enterprise-grade remote support solution built for modern, cloud-based environments. It allows IT teams to access and control remote desktops, laptops, and mobile devices through a browser-based interface, providing seamless support without the need for VPNs or complex setups.
With the introduction of ScreenMeet integration, administrators now have the flexibility to choose which remote control method to use when initiating a session — either the system’s default remote control solution, TeamViewer or ScreenMeet .
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Important Information This feature is supported on Windows and macOS. It is optional and can be enabled on an instance-by-instance basis by your support team or system admin via: Settings > Advanced > Features > ScreenMeet Remote Control. When enabled, ScreenMeet launches automatically when you initiate remote control from a device. ScreenMeet opens in a new browser tab using a secure HTML5 interface. Please ensure pop-ups are not blocked by your browser. By default, this option is disabled, but it can be enabled upon customer request. |
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Prerequisites ScreenMeet client is installed on the target device. An online device. An account that has the 'Remote Control' permissions. |
Guided walk-through: Start remote session via ScreenMeet
| ❶ | Right-click on a device and select 'Remote Control by ScreenMeet' or click the corresponding button from the device toolbar. |
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Wait the Remote control session to be started. When it is a first start on device, an automatic installation takes may take up to 10 seconds. |