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Log Viewer

• 1 min to read •

The log viewer in Syxsense allows an administrator to review the logs generated by the Syxsense agent.

This viewer is intended to provide support when reviewing issues associated with the Syxsense agent, or issues with tasks ran on a device.

Logs are organized first by their Type, and then by their date. To open a log, simply select the log you wish to review from the sidebar. Once you have selected a log, you can sort the log by Level, to review any warnings or errors present in the file.

Important Information

These logs are generated by the Syxsense client and should only be reviewed with the assistance of the Syxsense Helpdesk when troubleshooting an issue.

Prerequisites

An online device

An account that has the 'Endpoint Management' permissions

Discovery: Log Types

Relay	Logs relay traffic that is unreadable
UnobservedTaskException	Provides error logs for the Syxsense Agent
VCMSPush	Displays Agent Upgrade and Self-Management Information
MiniLibrary	The primary logging system for Syxsense. Most debugging for the product happens in this log.
PatchScanner	Provides detailed information from detection criteria on whether patch components or security vulnerabilities are detected and why.
RemoteContol	Shows the status of initiating and closing remote control sessions.
RemoteControl.Capture	Shows the active status of a remote control session
SoftwareDistribution	Logs the download of software and patches on an endpoint

Last Update: July, 2024