Getting Help

• 1 min to read •

We've grouped all the notification, help, and support features in one place for your convenience. 

Watch our short training video to see how to use these options  Video

Here is the list of the included functions:

Support Toolbar	At the top of the Syxsense interface (once logged in), you'll see these icons, listed from left to right. Watch our  Video for more details.
Tech Support Portal	Access to the Syxsense HelpDesk portal. (requires pop-ups).
Notifications and Alerts	No notifications or alerts.
Notifications and Alerts (Active)	Notifications or alerts exist (with a number of notifications or alerts).
Notifications and Alerts (in progress)	There is an active task in progress (with a scrolling bar on the bottom of the button).
Live Chat	Chat is available during normal business hours (requires pop-ups).
Online Help and Training	Access Syxsense's Online Help guide.
Settings and Configurations	The Settings and Configuration section will allow you to make default configurations based on your environment and business culture.
Product Feedback	If you have any product feedback, whether good or bad, please provide it to the product team.

Last Update: July, 2024

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